Securus Technologies is a leading provider of criminal and civil justice technological solutions. These various technological solutions are designed for public safety and investigation. They are also designed corrections and monitoring.
Securus Technologies announced that the company has offered a challenge to its main competitor, Global Tel Link or GTL. Securus Technologies specifically challenged GTL to join that company in submitting to an independent technology judge. The purpose of the submission is determine which company has the largest and best product set as well as the most modernized high-tech telephone calling platform.
Other matters to examine include which company has the most capital and the most efficient platform. The examination would also include a look at the best customer service as well as some other key metrics.
Securus Technologies contends that GTL has made up facts regarding which of the two companies is ahead of the game in these various areas. Securus Technologies maintains that there really is no competition and Securus Technologies is leading the way in all of the areas at issue.
Richard A. Smith, the Chief Executive Officer os Securus Technologies, personally called for the involvement of an independent evaluation of the metrics at issue between the two companies. The CEO maintains that Securus Technologies has invested heavily in upgrading its operations. Because of this investment, Securus Technologies maintains that fairness dictates that GTL not provide false information on the state of the two enterprises.
In discussing the call for an independent evaluation, Smith noted that GTL is using older, less efficient, and even outdated technology. He also noted that the technology used by GTL is also less feature-rich than what is utilized across the board by Securus Technologies.
In addition to advances in technology, Securus Technologies has also expanded its operations through acquisitions. As a result, the company is an industry leader in a number of different areas.